1) If there are minor issues which can be resolved, we provide counseling and arbitration before a decision is made for replacement.
2) Replacement shall be considered only after 14 working days of date of joining of domestic help.
3) If the domestic help doesn’t work out and when you have placed request for a replacement we shall take maximum of 30 days from the date of replacement request i.e., Date of maid or domestic help
leaving the place of work. Factors considering such as to match the salary bracket and also your previous parameters you choose while hiring domestic help.
4) We try our best to provide you the domestic help within the helps previous salary bracket but we cannot guarantee that.
5) We provide one free replacement within the first 90 days from the date of joining of the domestic help.
6) Client cannot detain the maid to be replaced against her wishes until we replace with new one. It is illegal to keep the maid against her wishes and we shall not be liable for an eventuality in the interim.
7) Salary to be paid to the maid for number of days she worked on prorated basis in case of replacement.
8) Any request after completion of 90 days will be considered as new request client as to pay placement fee and service tax